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Frequently asked Question

What services does EhsanLab provide?

EhsanLab offers a wide range of software testing services tailored to your needs. Our services include manual testing, automated testing, performance testing, security testing, DevOps, and customized testing solutions. We work with clients to identify the most suitable services for their specific needs and project requirements, ensuring the highest quality software and efficient time-to-market.

What is the mission of EhsanLab?

The mission of EhsanLab is to ensure that clients' software products are reliable, high-quality, and delivered on time. We are dedicated to perfection, excellence, and beautification in all aspects of our work, providing exceptional software testing services tailored to our clients' needs.

What are the core values of EhsanLab?

EhsanLab's core values focus on exceptional quality, efficient time-to-market, fair pricing, employee care, innovative automation, and industry expertise. We are committed to delivering excellence in everything we do, ensuring that our clients receive the best possible solutions for their software testing needs.

Can you tell me more about the history of EhsanLab?

EhsanLab was founded with a vision to provide exceptional software testing services while adhering to the principle of 'Ehsan,' which means pursuing perfection, excellence, and beautification in everything we do. Since our inception, we have been dedicated to serving product-based startups and businesses that require software testing services. Our team of experienced testers and automation specialists continuously hone their skills and stay updated with the latest techniques and tools to deliver unparalleled service to our clients.

How does EhsanLab charge for its services?

EhsanLab offers competitive pricing and flexible engagement models. Our pricing structure depends on the specific services you require and the scope of your project. We work closely with clients to tailor our services and pricing to meet their specific needs and goals, offering project-based or time-and-material pricing options.

Are there any additional fees or charges?

EhsanLab aims to be transparent and upfront about all costs associated with our services. Typically, the pricing agreed upon in the service agreement covers all fees and charges. However, any additional services or changes to the project scope not included in the initial agreement may incur extra costs. We always communicate with our clients about any potential additional fees before proceeding.

What payment methods does EhsanLab accept?

EhsanLab accepts various payment methods, including bank transfers, credit cards, and online payment platforms. The specific payment options available to clients may vary depending on their location and other factors.

How does EhsanLab protect the privacy of its customers?

EhsanLab takes customer privacy very seriously. We implement strict security measures and follow industry best practices to protect customer data. Our privacy policy provides detailed information about how we collect, use, and protect client information, ensuring transparency and trust.

What is EhsanLab's policy on sharing customer data with third parties?

EhsanLab is committed to safeguarding customer data and does not share client information with third parties, except when required by law or with the express consent of the client. Our privacy policy provides further details on how we handle customer data and our commitment to protecting client privacy.

How does EhsanLab handle data breaches?

In the unlikely event of a data breach, EhsanLab follows industry best practices and relevant legal requirements to address the situation promptly. This includes notifying affected clients, investigating the breach, and implementing necessary measures to prevent future breaches. Our priority is to ensure the security and privacy of our clients' data at all times.

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